CollinsCountryGifts.com wants to give all our customers the satifaction that they deserve and we want to make sure that you feel safe with us! We take all the responsibility and live up to our high standards that we give to our customers. We want to ensure buyer satisfaction by providing you with a reasonable return policy and a clear way of handling returns.
Below is our Return Policy Steps, please read them carefully!
Questions About Returns!
How do I return an item shipped by CollinsCountryGifts.com?
To return you item to CollinsCountryGifts.com you will need to fill out a return form at this link: Returns. Once you recieve a confirm of a return. You will ship it to the return address or the address that is to our store. You are fully responsible for all return fees for the item unless the item is disinfectant when you recieve your item.
I've returned my item; how soon will I receive my refund?
When you returned your item and paid for the return shipping and we get the item in complete shape it was sent in we will refund you the full amount via paypal. You should recieve your refund via paypal the day that we recieve your item back at our store.
How many days do I have to fill out a return form for a return?
After you recieve your item you have at maximum of 14 days to either fill out the form or contact us and put in a order for a refund.